Testimonials

SHORT COURSES
(CPR/FA/LVR/ADVANCED RESUSCITATION ETC):
 

Thanks so very much. Your new trainer was awesome - very down to earth, kept the group moving fast on track and covered everything really well

Thanks - Christine - 2024

I would like to express my gratitude and appreciation for the excellent training received yesterday at First Response Australia.  I attended the Senior First Aid course facilitated by Phil yesterday (12.3.24).  I have completed numerous First Aid courses with First Response Australia, Cairns and would like to say that the program being provided is great.  The information is current, relatable and relevant for real life first responder situations.  I would also like to say that the trainer - Phil was top notch!  He demonstrated his thorough knowledge in this area and was an absolute pleasure to have as the instructor.  

Thank you - Happy Customer - 2024

We just wanted to send our thanks and congratulate your organisation on providing such a wonderful experience to us and our team member who attended your CPR refresher training at the airport yesterday. Natalie and I attended First Response for our first aid training, since we worked for Misssion Australia's homeless programs 2017-2021, and we have continued to use First Response ever since stepping out on our own with our NDIS suppport business Innovative Supports. We always have a great time in your classes, and leave knowing our knowledge has been refreshed and we are prepared to face another year. Thank you for providing such excellent service and brilliant engaging trainers.   

Anne & Natalie - 2024

I would like to extend my sincere appreciation to Marlon, who was as knowledgeable as he was delightful.  We do bulk training in our navy lives so we do know a good course when we see one and I can't stress how truly valuable that man is to your organisation.  Please tell him a big thank you from us.   

Holly - Cairns Navy June 2022

I recently completed a BLS course in Cairns on the 22nd January 2022 and I just wanted to pass on my compliments. The instructor Marlon was engaging, very knowledgeable and I felt I gained a great deal from the course. As a doctor, I have had to complete many courses throughout my career and Marlon has been one of the best instructors I've come across and I wanted to just convey that. Thanks again for your time.  

A Hawkes - January 2022

 

I would like to say thank you for getting me into the course on Thursday at short notice. Also I found Marlon a very capable and enthusiastic presenter. I've never done a First Aid course where there were plenty of baby, child and adult aids to practice on. It was very helpful to practice with 2 different types of defibrillators too. I look forward to doing my update with you again next year. 

Maree D - August 2021


I completed my Advanced First Aid last week during the 3 day course (Wednesday, Thursday and Friday). I wish to thank the two (2) instructors, Marlon and Stuart for their very practical and informative way of teaching something that is very critical in emergency situations. I greatly appreciated their teaching skills but more importantly their way of adapting their teaching methods based on the different personalities in the group. Well done to both of them.

Brice R. October 2021

Marlon is an excellent facilitator / trainer of the first aid course and very engaging so a real asset to your business.  I'll be recommending more of our staff attend his training courses in the future.

Martin - Carpentaria Land Council Aboriginal Corporation, March 2021

 

An excellent course. All of the trainers are knowledgeable and professional. Please don't change the format, as I learn and retain what I've learnt better this way. The only training facility to do First Aid through. 

Jean Cairns, October 2020


Yesterday I completed my first ever First Aid course - in Cairns. My trainer was Bruce. In all honesty, I didn't know what to expect from such a course, or even if I would enjoy being in a room all day learning about something I was required to complete for work. To my surprise, the course was absolutely fantastic. I put this down to the trainer, Bruce. From the word go, Bruce was very welcoming and reassuring, extremely clear in his communication, very supportive of all students regardless of their previous experience, very knowledgeable about a host of topics, keen to engage and answer questions, and last but not least very humorous and entertaining. This made what could have been a very dry course so much better than what I was expecting, and increased my learning immensely. I think it's really important to acknowledge people when they provide excellent service and have a positive effect on the lives of others Bruce did just that yesterday. Contratulations on employing such a skilled and experienced trainer with excellent people skills, depth of knowledge and attention to detail. He is a credit to your organisation. 

Angie from Cairns, October 2018


First Response has been amazing, very knowledgeable trainers, great structure and location. Best place to get this sort of training in Australia.

M Castelani, Cairns, 2014.


Course was informative, a good mix between theory and practical, a course I think should be mandatory.

A Ahearn, FK Gardener Constructions, 2014.


I have done first aid training with First Response for about 10 years and always return to them for re-accreditation due to the quality of training and the assessors.

J. Walker, Cairns, 2014.


FR provided a very thorough, up to date course, which I felt prepared and equipped me with the skills to deal with an emergency situation.

A. Yeabsley, Cairns, 2014.


Always very professional and informative. They take the time for you to get it right.

C Teague, Cairns, November 2014.


I have been using First Response since its beginning with Charlie (since the early 90's). I am always amazed at the quality of the training and expertise and knowledge of the instructors. I love that this company also seems to be at the forefront of latest techniques and research.

A Gibson, Cairns, November 2014.


Time is precious to businesses and to be able to have staff trained in first aid in one day by knowlagable trainers, certainly is a pleasant surprise. This training goes beyond a text book and provided our staff with real life experiences and prepared them for what they may have to deal with. Many thanks

Vicky, RLO Pool Construction, Cairns, December 2014.


I am always impressed with the level of professionalism of the training staff at First Response. They are able to modify delivery of information to every individuals needs, ensuring everyone has success in learning to save lives.

Jan, ARC Disability Services, Cairns, December 2014.


Far more professional and informative than other courses. Covered all aspects for First Response. Friendly with hands-on application. Reception very helpful and informative.

S Richards, Cairns, January 2015.


I have been training with First Response for over 10 years. It is perfect for myself as the training is up to date, professional, easy to understand and every year I still learn something!

Todd, Smithfield Child Centre, Cairns, January 2015.


First Response Australia provided me with appropriate training to start my university course and study medicine. Their great training facilities and wonderful staff helped me to learn a lot and have placed me in a position to help others when they need it most.

K Hardwick, Cairns, January 2015.


First Response provides quality training with interesting, quality trainers. The class room and facilities for practical components are also of a high standard.

S Mobarak, Cairns, February 2015.


Personally, I've been involved at multiple first aid/medical emergency's ranging from highspeed motor vehicle accidents to protecting and caring for someone having epileptic seizures. In my personal opinion the course, 'Senior First Aid' run by FRA incorporates all necessary practices and techniques needed in todays society.

Karl, Cobham Aviation Services, Cairns, February 2015.


Its always a pleasure to be taught by instructors that have actually had real life experience, rather than just regurgitating notes from a text book.

Jamie Seymour, James Cook University, March 2015.


As an emmy award winning camerman specializing in dangerous animals, First Response has us well prepared for worst case scenario's.

R Fitzpatrick, Biopixel, March 2015.


Sending you a rather HUGE THANK YOU for helping us out last week, as such short notice. I cannot tell you how much we appreciated it!! Grahame was an excellent trainer and we all felt we were in good hands. The course was top quality, with a focus on quality first aid especially CPR. Everyone (3 volunteers, 3 committee members and club coordinator) learned heaps and enjoyed the day. Thank you for helping us to meet our duty of care to the kids in our club and to each other. We will most certainly contact you with future training enquiries. A very special thank you also for the discount you gave us as a community group. Thanks a million!!!

Tableland Region Art Society (Training funded by a Tableland Regional Council Community Grant) June 2016.

 

MEDIC COVERAGE:


We recently hosted National A-League champions Sydney FC at Barlow Park. Having First Response Australia stationed at our event gave us peace of mind that any first-aid requirements would be attended to promptly. FRA were professional, well-organised and very friendly to deal with. We will definitely be using their services again next time.

Mandy Carney, FNQ Football Foundation September 2019.


The First Response Australia Medics who attended Reef Feast 2014 were fantastic. They were the consummate professionals, arrived on time, reported in to me directly without prompting, were very well presented and very personable. Thank you! It was one less thing for me to worry about and the entire Reef Feast team felt in safe hands. We will be using you for the Reef Feast next year!

Jennifer, Event Manager, Reef Feast 2014.


Just a quick email to thank you and your team very much for your services at the Great Barrier Reef Masters Games. The sports involved in the Games have had nothing but positive comments about the services of your medics, their professionalism, flexibility and undersanding of their needs. As for our social functions, your team was nothing short of fantastic and a pleasure to work with. We have no hesitation in recommending your services to any event, sporting or otherwise. Thank you again.

J Thompson, GBR Games Coordinator, Cairns Regional Council 2015.


Big thank you to the 2 gentlemen that you sent down to the event. They were very helpful and friendly. Perfectly suited to the event.

Renee, Event Manager, Big Talk One Fire 2015.



Competent and efficient, reliable and punctual - everything that I look for when it comes to my first aid provider in our multi-sport events!

Fiona Event Coordinator, Cairns Crocs 2016.